Dodopen Course Privacy Policy

1. Information We Collect

We may collect account details such as your name, email address, login credentials, purchase history, cart selections, course access events, support requests, and technical data such as IP address, device information, and browser type.

If you use third-party sign-in options, those providers may share limited profile information with us according to your settings and their policies.

2. How We Use Information

We use information to provide and improve the service, process payments, deliver purchased content, maintain user accounts, communicate with you about orders or support, detect fraud, and comply with legal obligations.

3. Payment Processing

Purchases are processed through PayMongo. PayMongo may collect payment details necessary to complete your transaction, calculate taxes, and comply with financial and tax requirements. We do not store full payment card details on our servers.

4. Service Providers

We use trusted service providers to operate the platform, including Supabase for authentication and backend data storage, PayMongo for payments, and other infrastructure providers that help host and secure the service.

These providers only process information as necessary to perform their services and are subject to their own terms and privacy policies.

5. Cookies and Analytics

We may use cookies, local storage, and similar technologies to keep you signed in, remember your cart, and improve platform functionality. We may also use usage data to analyze performance and enhance the user experience.

6. Data Sharing

We do not sell your personal information. We may share information with service providers, professional advisors, payment processors, or legal authorities when necessary for operating the service, preventing fraud, enforcing our policies, or complying with law.

7. Data Retention and Security

We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards to protect information, but no system can be guaranteed 100% secure.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. You may also be able to object to or request portability of your data, subject to legal exceptions.

9. Children’s Privacy

Our service is intended for learners and students but is not directed to children under the age required by applicable law without parental or guardian consent. If you believe a child has provided us personal information without appropriate consent, please contact us.

10. Changes

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and post the updated version on this page.

11. Contact

For privacy questions or requests, contact the support channel provided in your account or checkout flow.